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Each gift supports one of our four programmes. You can decide which programme to support – health, education, emergencies or livelihoods.

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Accessibility Policy

Summary

Concerngifts.org has been designed to make the site easy to use and enjoyable, no matter what browser you choose to use, and whether or not you have any disabilities.

The site's layout takes into account users who are blind or visually impaired by providing the option to skip navigation and clear use of menus.

If you have difficulties using a mouse, the site can be navigated using only a keyboard.

The content has been written and formatted to make it accessible. By use of headings, short sentences, meaningful links and keyboard navigation.

Alternate text is used for all images and text can be resized. Additionally the colour composition of images has been checked using www.vischeck.com with particular care on images that include text.

Where possible other forms of media such as video, audio files and flash will be accompanied by a clear alternative version in text.

The site has been designed to meet relevant technical specifications to ensure the widest possible compatibility.

To contact concerngifts.org please email info@concerngifts.org

Core tasks users should be able to achieve with concerngifts.org

All users should be able to:

  • Find out what concerngifts.org is about
  • Find out what presents can be bought from concerngifts.org
  • Find out how the money raised from concerngifts.org is used
  • Find out how to contact Concern by telephone, email and post.
  • Order presents from concerngifts.org including personalising an e-card

without help wherever possible. In the event that users are not able to do one of the above tasks, the helpline number and contact us link is available on every page of concerngifts.org.

Development Process

concerngifts.org has reviewed the RNIB, Mencap, and RNID websites for best practice in accessibility.

During development, the site has been reviewed to ensure these best practices and specifications are met.

The website has been developed to the latest specifications and in full observance of this accessibility policy.

These specifications will be reviewed annually to ensure concerngifts.org continues to be compliant with the latest standards. User feedback will also form part of this review.

Additional content added to the site is subject to the same standards and accessibility policy.

Specifications

This site complies with the latest web specifications; XHTML 1.0 Strict and CSS 2.1.

 

concerngifts.org achieves WCAG 2.0 level 1 compliance. This means that concerngifts.org will

  • Provide text alternatives for all non-text content
  • Provide synchronized alternatives for multimedia
  • Ensure that information and structure can be separated from presentation
  • Make all functionality operable via a keyboard interface
  • Allow users to control time limits on their reading or interaction
  • Allow users to avoid content that could cause seizures due to photosensitivity
  • Provide mechanisms to help users find content, orient themselves within it, and navigate through it
  • Help users avoid mistakes and make it easy to correct mistakes that do occur
  • Make text content readable and understandable
  • Make the placement and functionality of content predictable
  • Support compatibility with current and future user agents (including assistive technologies)
  • Ensure that content is accessible or provide an accessible alternative

For information on what level 1 compliance is see further document or visit http://www.w3.org/WAI/WCAG20/quickref/.

Exceptions, rationale, alternatives and plans

concerngifts.org will strive to meet level 2 compliance in 2008 and level 3 in 2009.

Additionally, accessibility testing and an audit will be part of the roll out of Concern's web presence in 2008.

Contact Details and procedures

Email: info@concerngifts.org
To order by phone: 0800 032 4001 (UK) / 1850 458 400 (ROI)
To request a catalogue click here

All enquiries will be dealt with promptly in three working days and every effort will be made to resolve any issues.

Maintenance & ongoing review

This site was reviewed for accessibility upon completion and will be reviewed annually.